ABOUT US

NetOP IoT Network Operator is one of the top leading IoT companies and offering a wide range of technology products and solutions via low power wide area network connectivity worldwide. NETOP main focus is manufacturing the low cost wireless sensors for its customers and partners. A unique NetOP vision comes with an end to end IoT solutions from end notes to vertical applications layer. NetOP design and manufacture all kind of LPWAN products in own facilities.

NetOP Technology works on LPWAN and BLE technology includes; LoRa®, NB-IoT, LTE-M and Bluetooth 5.0

NETOP Technology marketing and main offices are loactated in Amsterdam Netherlands and United Kingdom London.
All NETOP products are manufactured in Turkiye Izmir.

You are visiting IoT-Shops.com which is powered by NETOP One-Stop Click&Buy IoT Store in order to qucikly purchase Internet of Things products and smart applications including software, connectivity and cloud applications.

Have a nice shopping.

PRIVACY & POLICY

NETOP collects the following information :

We require, while signing up to
iot-shops.com / store.iot-shops.com
Name – Surname, Email Address
During checkout;
Phone number, Address and VAT number (if you have)

Besides the above information, our servers may automatically collect;

IP address, your browser’s version and language. We never store critical information related to payment processes, such as; Credit Card number, Paypall account information etc.

Part of the information is required for registration and other parts are needed to provide a better service for you. We don’t share information. We don’t share, sale, exchange your personal information with other third parties.

SECURITY
We provide SSL encryption while exchanging critical information.  You may visit the following address for more detailed information about SSL encryption;http://www.wikipedia.org/wiki/SSL

Privacy Policy Changes
When we need to change our privacy policy, first we announce our new policy on our web site and inform our subscribers via e-mail.

Please Contact With Us
You may send email to us for your questions and suggestions about our security policy. Or please contact us from Phone: +90 506 490 90 90

Canceling Your Account
When cancel your user account all of your personal information will be deleted from our databases.

Cookies
Please visit detailed information about cookies :http://en.wikipedia.org/wiki/HTTP_cookie

PAYMENT

The entire site works with SSL certificates signed by a third party Official Security Authority. Be sure that all the transactions are encrypted, signed and 100% secure.

Payment Methods:

Credit card (VISA ‐ Mastercard-Amercian Express), Paypal, Bank Transfer,iDeal,Klarna

   
All the orders are prepared after the payment reception.

Please Note: Wire transfer payments may take 1-5 business days to clear depending on your location. We will not ship your order until your payment is verified by our bank. A record of the transaction from your bank is not sufficient to release an order.

When you choose Paypal Express Checkout we ask Paypal to send us your billing address. If you don’t want PayPal to send it to us, contact us and we will ask PayPal to stop sharing this information with us.

Payment refunds may take 1-5 business days depending on your location.

SHIPMENT

We try to find the best and cost effective shipment way for you. Due to this and the fact that we serve orders worldwide, you have different shipping ways depending on your location. The delivery of your purchased products is done in two ways as Standard and Express. Delivery times can be up to 20 business days on standard shipments, 2-5 days from the date of delivery on express delivery. We work with DHL on express delivery services.

All products are enclosed in a good package in order to avoid hits and we take care with electronic components, putting them into vacuum-packed and bubble wrapped bags, offering a good service to our  customers. If stocks are available shipments of orders is done within 1-4 weeks. Products are usually delivered before the specified time if there is not any unexpected issues.

Shipping costs do not include customs duties. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

CANCELING ORDER

Please Note: It may not be possible to cancel your order once it is submitted. If you need to cancel an order, and that order is still in the Pending status, please call us immediately at: +90 506 490 90 90. We are open Monday through Friday, 9am to 6pm, CET.

If we are closed when you call, you can send an email, but due to normal variations in shipping speed, your order may have moved out of Pending by the time we get the message. If that is the case, it will not be possible to cancel your order, despite your timely notification of cancellation.

To avoid any trouble, please make sure you want everything in your cart before clicking ‘Submit’.

RETURN POLICY

Shipments are deemed to have been accepted by the buyer upon receipt of shipment. All shipping discrepancies must be reported to Netop Technology within three (3) business days of receipt of shipment. Returns includes the invoiced amount excluding taxes, duties and shipping fees buyer must contact Netop Technology in writing (via e-mail or post) within 30 days for a Return Merchandise Authorization (RMA). Requests for an RMA after 30 days will be evaluated on a case-by-case basis and subject to management approval. Requests for any warranty work or product exchanges require an RMA. All product returns must comply with Netop Technology’s RMA policies. Custom products, customized products, modifications to standard products, and products altered by the customer are not eligible for return. All returns must be shipped (at buyer’s expense) to Netop Technology’s manufacter center in Turkiye as provided in the RMA policies provided by Netop Technology. There is no refund on shipping and handling charges.

Return Merchandise Authorization (RMA) Policy
Product must be in its original packaging.
Product must be returned via a shipper that provides buyer with a shipment tracking number (i.e. FedEx, UPS, DHL).
A valid RMA number must accompany the return and be visible on the outside of the returned package. Returns without an RMA number will be rejected and returned at buyer’s expense.
Product being returned within the initial 30 day period for refund or credit must be complete. Failure to return all product will result in a partial refund or credit.
To request an RMA number, please contact a customer service representative at +90 506 490 90 90 or send an email to support@iot-shops.com

Shipping Address for Returns
NETOP TEKNOLOJI VE YAZILIM SAN. ve TIC. A.S.
KAZIM DIRIK MAH. 372/7 SOK. NO.7
BORNOVA-IZMIR – 35100 – TURKIYE

TERMS OF USE
NETOP and iot-shops.com, is a registered trade mark of NETOP TECHNOLOGY. All of the corporate designs, logo, web site design, visuals and texts on the site are belongs to NETOP.
And shall not be used with out permission of NETOP.

CONTACTS

Address : NetOP EURO B.V. Westerstraat 2A
1156AB MARKEN THE NETHERLANDS

Phones : +31 615 582 211
+90 506 490 9090

BANK ACCOUNT 

Account holder :   NetOp IoT Network Operator Euro BV
VAT NUMBER : NL857891492B01
IBAN : NL16INGB0008042584
Bankcode ING: INGB
Account number:  0008042584
SWIFT Code : INGBNL2A